 | How can I request a task or work? |  |
 | 1. Use our support centre to submit a ticket http://support.virtualmissfriday.com or email support@virtualmissfriday.com (all clients)
2. Email your dedicated client email address (for clients who hire our services Monday to Friday) |
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| How can I send a large file? | |
| We use DropBox to exchange large files between client and VMF, if you do not yet have a DropBox account, it takes a moment to sign up here:
https://www.dropbox.com/referrals/NTQ5NjI5NTc5
Our dedicated DropBox email is support@virtualmissfriday.com
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| I need to speak with Michelle, what do I do? |  |
| If you would like to arrange a call or a chat, simply book yourself in on my calendar :-)
Please go to http://www.virtualmissfriday.co.uk/bookings.html
Alternative gain instant access to Michelle when you need her by upgrading to a V.I.P. Client:
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| Can we meet in person? | |
| We can provide direct assistance to larger companies in a variety of destinations. All travel expenses are requested for face-to-face meetings. |
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| When will I receive a response to my support ticket or email? | |
| Office Hours are Monday to Friday only. We aim to respond to general enquiries within 48 business hours.
We aim to respond to Support Tickets and emails to support@virtualmissfriday.com with "URGENT" in the subject as soon as possible - usually within |
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| I want to share a Google Doc - What do I do? | |
| To share a Google Doc with Virtual Miss Friday, please send a share notification to support@virtualmissfriday.com through the relevant Google Doc. |
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| When will I be charged an express rate? | |
| All tasks and projects assigned to VMF, large or small, are scheduled into a queue, subject to time availability. We work to a first come first served basis.
There are times when we will be able to accommodate your work fairly quickly work is generall |
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| I need a high level of attention, can I have a dedicated VA? | |
| To service the clients who require a higher level of service to keep up with the demands of their business, we are offering the option to upgrade the level of attention you receive. Michelle Dale, the managing director of Virtual Miss Friday, is offering |
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| How to attend an online meeting or consultation | |
| If you have booked a meeting at Virtual Miss Friday you will receive a confirmation via Setster.
1) At the time of the meeting please go to http://support.virtualmissfriday.com and click the "Questions? Live Chat & Online Meetings" button in the top le |
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