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Knowledgebase Categories |
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| The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text. |
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 | Who is Adobe Business Catalyst? |  |
| Business Catalyst is the all-in-one product that makes life easier and business more profitable. We're replacing 10+ tools that are essential for internet businesses with one - that's why life is easier. No more moving data between a handful of separate s |
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| What is iCapitalise? |  |
| Virtual Miss Friday have partnered with Adobe Business Catalyst, to offer their really excellent content management system to our clients.
We call the system iCapitalise. |
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| How is Business Catalyst like web hosting? | |
| It's very similar actually - some people call Business Catalyst a "next generation" hosting solution because of all the built in goodies that it comes with. You'll have an FTP account to upload web pages, CSS, flash, javascript and images. It's also true |
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| You call Business Catalyst an all-in-one online business platform. How is it "all-in-one"? | |
| Basically when you log in, you'll be able to immediately access your contact database, your orders, web form submissions, products and catalogues, web pages and email marketing campaigns from one central location. Furthermore, all of those functions are b |
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| Do I need to know programming or HTML to add content to my web pages? | |
| No you don't. If you can use a word processor then you can add content to your web pages. Keep in mind though, that things like the overall design, layout and "look" of your site may require help from a designer or someone who knows a little bit of HTML o |
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| I use Dreamweaver to build my web pages, how will that work with Business Catalyst? | |
| Business Catalyst love Dreamweaver too! In fact they love it so much that they built a plugin for it, it's called Triangle. Triangle allows you to manage your Business Catalyst website directly inside Dreamweaver. Triangle works on Mac and PC (MX, 8 and C |
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| Is your system XHTML compliant? | |
| Yes indeed it is. Is your website? Because Business Catalyst will respect your HTML code and won't change it, your website's XHTML compliance will depend on the HTML code that you or your designer has created. However if you do insert any system modules o |
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| Can I use my own web address? Or do i need to use wxyz.icapitalise.com? | |
| You can use your own web address, also called a URL or domain name. You can either redelegate your domain and use our DNS servers. Or you can create an A-Record in your existing DNS service to point your domain to your new site at Business Catalyst - it's |
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| Can I run Javascript, CSS Stylesheets and Flash on Business Catalyst? | |
| Yeah, sure! Anything you can run on another HTML page or on your blog will work just fine. Remember that at a base-level Business Catalyst is like any other web hosting platform. |
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| How can I collect payments on my shop? | |
| There are a number of ways you can collect payments on your online shop. You can use any of the existing payment gateways already supported, e.g. Authorize.net, Google Checkout, PayPal and many more. Or you can opt to use the "Process Offline" method that |
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| Can I use FTP to manage my website? | |
| Yes you get access to FTP to speed up managing your Business Catalyst website. |
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| How do I enable SMS notifications for my enquiry forms? | |
| You can use the inbuilt Workflow framework to choose who you want notified each time a customer enquires and how you want them to be notified, e.g. via email, SMS or both. If you want SMS notifications you simply buy a suitable SMS pack. |
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| Do you take a cut of my online sales? | |
| Nope! Business Catalyst doesn't take any cut from your sales. However your payment gateway or your bank may charge you a fee to process your payments. |
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| How many email newsletter campaigns can I send out each month? | |
| As many as you want! However any plan with email marketing allows you to send 10,000 email newsletters per month at no cost. If you want to send out more then you'll need to buy more email newsletter packs. |
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| I've already got a CRM solution that works for me. Can I still use Business Catalyst? | |
| Yes, but you won't get the full benefit of having everything "all-in-one". You'll need to import and export contact information back and forth between the systems in order to use the email marketing solution. If you've got some programming skills and some |
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| I've got some PHP code on my web site, can I use that? | |
| Our goal was to create a platform that fulfilled the needs of 90% of all business people. So the answer is no, you can't run PHP, ASP or other server-side code. But you can probably replicate the functionality, and then maintain it yourself without a prob |
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| I've heard solutions like this aren't Search Engine Friendly. Is this solution Search Engine friendly? | |
| Of course! We use friendly URLs throughout and utilize search engine friendly techniques such as 301 Permanent Redirects. We even integrate with Google, Yahoo!, and Live sitemaps feature, so the system regularly and automatically generates a "sitemap" whi |
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| What are the system requirements to use Business Catalyst? | |
| There are a number of ways you can use Business Catalyst's products.
* Use any popular web browser. On the Mac we support Safari 2+ and Firefox 2+. On Windows we support Internet Explorer 5.5+ and Firefox 2+
* Use FTP
* Use our Adobe Drea |
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